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Frequently Asked Questions:
Q. What is in Soy-Yer Dough?
A. However we cannot disclose all ingredients in Soy-Yer Dough but we can tell you that the ORIGINAL Soy-Yer Dough does contain soybean products. We do offer a Soy-FREE version of Soy-Yer for those whom are allergic to soy products. Both versions of Soy-Yer Dough do contain rice products. We can assure you that Soy-Yer Dough is 100% gluten free, non-toxic and vegan friendly!
Soy-Yer Dough does not contain the following allergens or toxins:
- Does not contain Borax
- Does not contain Latex
- Does not contain Dairy
- Does not contain Egg
- Does not contain Gluten
- Does not contain Peanut & Tree Nut
- Does not contain Kerosene
Q. What if I cannot tolerate SOY products?
A. We do offer an alternative to Soy-Yer Dough that is 100% Soy-FREE, non-toxic, gluten free, and vegan friendly! Just click Soy-FREE during checkout. (Soy-FREE is located at the right of each product, please click before you add your product to your shopping cart.)
Q. Does Soy-Yer Dough contain the fruits? For example, does blue/blueberry actually contain blueberry?
A. Soy-Yer Dough does NOT contain any fruits. The fun scent comes from artificial scents and NOT from fruits.
Q. Where do I order?
A. You can find us online or in hundreds of stores across the world!
Q. How do I order Soy-FREE?
A. During checkout there is a selection button for you to select Soy-FREE. Soy-FREE is located at the right of each product, please click before you add your product to your shopping cart.
Q. How long does shipping take? Will I receive a tracking number?
A. All products normally ship within 3-5 business days. You will be notified via email with your shipping tracking number. You will be notified if your order will take longer than 3-5 business days. If you have anything custom done (custom labels) your order may take longer.
**Please note that we do reserve the right to ship your package through a different carrier. For instance if you select UPS and we ship your product on the 5th business day after you ordered we will ship it priority through USPS so you will receive your package within normally two days after we ship your order. If we choose to ship your package through a different carrier there will NEVER be added charges to your order.
Have a question? Please send your question to Soy-Yer@BioGreene.com or call 1-812-384-3072 and ask for one of our helpful sales representatives!
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